MAJOR HOTEL INVESTMENT IN COVENTRY AND NORTH WARWICKSHIRE

More than £30 million is set to be invested in hotels across Coventry and North Warwickshire this year.

Conference Coventry and Warwickshire works with the hotel industry across the region and says that the investment is a vote of confidence in the tourism economy.

The opening of Hotel Indigo in Coventry marks the biggest investment in the area, with the new £20 million 100-bedroom hotel, managed by Castlebridge Hospitality, opening its doors this month.

Hotel Indigo in Coventry (Credit: Mark Pemberton)

It is a short walk from Coventry train station and set to benefit from the growing number of visitors to the city, which soared to more than 11 million in the latest tourism stats from 2022.

A new 145-room Hampton by Hilton Hotel is due to open in Nuneaton this summer and is the cornerstone of Nuneaton & Bedworth Borough Council’s Grayson Place development, as part of its Transforming Nuneaton project.

The region is also seeing existing hospitality venues and businesses invest in new hotels to cater for demand in the region.

The Barn At Berryfields is an independent and multi-award-winning restaurant, butchery, bakery and events business located in Meriden.

The 4th generation family business will be commencing work this year on a new 33-bedroom hotel, which is designed to offer overnight accommodation to visitors to the NEC, travellers at Birmingham Airport and ‘foodie tourists’.

The seven-figure investment in the sustainable hotel plans will take advantage of natural underground heating solutions, EV charging points and solar panels

Proposed hotel plan at the Barn at Berryfields

Existing hotels are also making significant investments to improve, enhance and expand their facilities.

Warwick Conferences, on the University of Warwick campus, has invested £4 million in the refurbishment of 204 bedrooms at its Scarman on site accommodation, with heating and lighting also being upgraded to be more energy efficient.

The Telegraph Hotel in Coventry, which opened its doors in 2021, has also already completed a project in its restaurant this year, including the introduction of more seating for guests.

Work is also in progress to transform the Doubletree by Hilton Hotel at Coventry Building Society Arena, with all 121 bedrooms being renovated, a new-look lobby, restaurant, and the introduction of new technologies – with the project expected to be complete in the summer.

And finally, a 41-bedroom expansion is being planned at DoubleTree by Hilton Coventry in Walsgrave, at Junction 2 of the M6.

Conference Coventry and Warwickshire is part of destination management organisation Destination Coventry.

Claire England, Senior Destination Manager at Destination Coventry, said: “To see this level of investment in the hotel sector is fantastic and a huge vote of confidence for the strength of our visitor economy.

 

“Coventry has a real need for more quality premium accommodation, which was identified before City of Culture and this is a gap which has been filled in recent years with the opening of The Telegraph Hotel and now Hotel Indigo.

“To keep growing our tourism economy it’s really important that we have the accommodation available which will encourage people to stay overnight and turn a day-trip into a long-weekend, which will bring further benefits to bars, restaurants and other visitor attractions in Coventry and Warwickshire.”

Coventry Building Society Arena launches new identity to spearhead growth

A leading multi-purpose venue in the Midlands has launched a new look and live events proposition as a part of a continued programme of investment.

Coventry Building Society Arena, which is hosts conferences, exhibitions meetings, sport and live entertainment, has launched a new look and identity to spearhead the venue into a new era of growth.

The new identity is being unveiled for the first time at a duo of major conferences and exhibitions – with the new mantra ‘The Best Times are Here’ taking centre stage.

The venue’s refreshed look will be displayed at the PA Show and International Confex, and its new live events proposition CBS Live is debuting at the International Live Music Conference (ILMC).

This has included a redesigned website showcasing the best of what’s coming up at the Arena and guiding visitors through the range of events spaces available, be that for conference, exhibitions or showstopping live entertainment.

It also spotlights the venue’s sustainability strategy, work in the local community and commitment to working with its partners to create the best possible events.

The venue itself has also been given a refreshed makeover in recent weeks, with new signs reflecting the refreshed identity visible throughout its 20,000 sqm of flexible event space.

Coventry Building Society Arena is a nationally renowned centre for conferences, exhibitions and meetings, with the new brand aimed at further enhancing the profile of the venue.

Over the past year improvements have been made throughout the venue, including upgrades to the pillar-free exhibition halls and meetings rooms, while its state-of-the-art £7.5 million Commonwealth Convention Centre is fully operational and will be a centre-piece for the venue in this new era.

CBS Live is a new proposition which has been introduced to highlight Coventry Building Society Arena as a venue of choice for promoters in the Midlands.

It comprises four separate entertainment venues under one roof, including the stadium bowl, the indoor arena, the hall and the auditorium.

The venue is set to host Bryan Adams later this year and last year saw sell-out shows forHarry Styles and the Arctic Monkeys.

Paul Michael, Managing Director at Coventry Building Society Arena, said: “We’re incredibly excited to be able to unveil our new identity, which we believe illustrates everything that makes our venue the perfect destination for sport, business and entertainment.

The Best Times Are Here’ connects everything together and is our mantra; we are confident that the best meetings, exhibitions, conferences, sport events, music and live entertainment is right here at Coventry Building Society Arena.

“CBS Live is the core of our new live events strategy. We have a proud history of hosting incredible live events at the arena. This new proposition aims to build on that success and ultimately bring more live events to the arena throughout the year.

“Whether it is event organisers, delegates, football supporters or music fans, we are striving to provide the best experience and service.

“Over the course of the last year we have set the foundations for our future success and this new identity will spearhead the venue as we continue on this positive upward trajectory.”

Survey reveals average rate for conference and meeting venues in Coventry and Warwickshire

A new survey has revealed the average rate for conference and meeting venues in Coventry and Warwickshire, highlighting how the region strikes a balance of affordability and value.

A new survey has revealed the average rate for conference and meeting venues in Coventry and Warwickshire, highlighting how the region strikes a balance of affordability and value.

Conference Coventry and Warwickshire surveyed 21 of the leading venues from across the region and the average day delegate rate (DDR) was found to be £43 plus VAT per person.

The average was calculated using the lowest price provided by each venue, with rates ranging from £15 to £60. The survey also highlighted how rates can vary depending on demand and time of year, with seasonality resulting in a £15 fluctuation in some cases.

BVA BDRC released its VenueVerdict research in 2023 and highlighted that by the end of 2022 day delegate rates had reached £48.59 in the north west, £83.67 in London and £53.96 across the UK. While data from the first quarter of 2023 from the Event Economy Tracker by The Business of Events showed price per head had risen 14.7 per cent.

Conference Coventry and Warwickshire, the region’s convention bureau, reached out to a range of traditional conference centres, hotels, heritage venues and cultural attractions, to ensure the survey captured the full spectrum of the region’s conference and meetings sector.

The venues to engage in the survey included British Motor Museum, Coombe Abbey Hotel, St Mary’s Guildhall, Stockton House, Holiday Inn Kenilworth, Coventry Conferences, Ashorne Hill, Woodland Grange, Billesley Manor Hotel & Spa and Ramada Coventry.

Coventry Building Society Arena, Warwick Conferences, Nailcote Hall, The Barn at Berryfields, Citrus Hotel Coventry, Heart of England Conference and Events Centre, Herbert Art Gallery, Coventry Transport Museum, MTC Events and The Stratford Park Hotel & Golf Club also participated.

Conference Coventry and Warwickshire is part of destination management organisation Destination Coventry.

Coventry and Warwickshire in any one day can host meetings for up to 35,000 delegates.

Claire England, Senior Destination Manager at Destination Coventry, said: “We have an incredibly diverse range of venues in Coventry and Warwickshire, and we have always prided ourselves on hosting high-quality events which deliver great value.

“Our latest survey highlights the options available to conference and meeting organisers seeking to host an event in Coventry and Warwickshire, and how we continue to be one of the most affordable destinations in the UK.

“Events are operating on finer margins than ever before and competitive pricing is essential to ensure inward investment to the region.

“We also benefit from excellent transport links to London, Birmingham and international destinations with Birmingham Airport on our doorstep.

“The events industry has a part to play in the wider levelling up programme, and one way it can boost economic wealth regionally is by bringing major events out of the capital and to new destinations.

“Our local supply chain is a major strength and brings a wealth of benefits in terms of providing quality, affordability and high value for the conference, meetings and events industry, helping venues to be more flexible and cater for varying budgets and sizes.”

Unveiling the Top Event Planning Tips for 2024: A Guide to Success

Welcome, event planners, to the ultimate guide for orchestrating unforgettable events in 2024.

As we navigate the ever-evolving landscape of event planning, staying ahead of the curve is key. In this blog post, we’ll delve into the latest and greatest event planning tips that will elevate your gatherings to new heights. Plus, discover how the Coventry and Warwickshire Convention Bureau can be your invaluable ally in securing the perfect venue for your next event.

  1. Embrace Hybrid Experiences

The events landscape is evolving, and hybrid experiences are at the forefront. Cater to a broader audience by seamlessly blending in-person and virtual components. Leverage cutting-edge technology to connect with attendees worldwide while maintaining the immersive atmosphere of on-site gatherings.

  1. Sustainability Matters:

In 2024, sustainability is not just a trend; it’s a necessity. Consider eco-friendly practices in every aspect of your event, from materials used in decor to waste management. Choosing a venue with green initiatives can amplify your commitment to a sustainable future.

  1. Utilise Social Media Strategically:

Harness the power of social media to create buzz and engagement before, during, and after your event. Leverage platforms like Instagram, Twitter, and LinkedIn to build anticipation, share live updates, and foster post-event discussions. A well-thought-out social media strategy can significantly enhance your event’s reach.

  1. Personalisation is Key:

Make attendees feel special by personalising their experience. Tailor content, offer customised swag, and create unique networking opportunities. Attendees are more likely to remember and rave about an event that speaks directly to their needs and preferences.

  1. Data-Driven Decision Making:

In the age of big data, use analytics to your advantage. Gather insights from past events, track attendee behaviour, and make data-driven decisions to enhance future events. This approach ensures that each event becomes a stepping-stone towards continuous improvement.

Unlocking the Ideal Venue with Coventry and Warwickshire Convention Bureau:

Are you on the quest for the perfect venue for your upcoming event? Look no further than the Coventry and Warwickshire Convention Bureau. Our expert team is dedicated to helping you find the ideal setting that aligns with your event goals.

Here’s how our services can benefit you:

Local Expertise:

The Coventry and Warwickshire Convention Bureau possesses in-depth knowledge of the region’s venues. Benefit from our local expertise to discover hidden gems and iconic spaces that suit your event requirements.

Negotiation Assistance:

The Bureau doesn’t just stop at recommending venues; we can also assist with negotiations. Ensure you get the best deals, packages, and amenities, allowing you to stay within budget while delivering a top-notch event.

Access to Unique Spaces:

Whether you’re planning a conference, exhibition, or a more intimate gathering, the Coventry and Warwickshire Convention Bureau can connect you with a diverse range of venues, including historic sites, modern conference centres, and picturesque outdoor spaces.

As you embark on your event planning journey in 2024, remember that success lies in staying ahead of the curve. Implementing these tips and leveraging the expertise of the Coventry and Warwickshire Convention Bureau will undoubtedly contribute to the success of your events.

Here’s to creating unforgettable experiences that leave a lasting impact on your attendees!

The Art of Creating Impactful Events

Coventry Cathedral Gala-Dinner

Are you an event booker or organiser looking to create a lasting impression with your next event? Coventry and Warwickshire, with its rich history, cultural diversity, and dynamic venues, provides the perfect backdrop for impactful gatherings. Whether you’re planning a conference, seminar, trade show, or any other event, here are some tips to ensure your next event leaves a lasting impact.

  1. Choose the Right Venue

The choice of venue is the foundation of any successful event. Coventry and Warwickshire offer a plethora of unique venues that can match your event’s style and purpose. From the striking Coventry Cathedral to the stunning surroundings of The Belfry Hotel & Resort, consider your target audience and the message you want to convey. Selecting a venue that aligns with your event’s goals will set the stage for success.

  1. Tailor Your Content

To create an impactful event, tailor your content to meet the specific needs and interests of your audience. Collaborate with local experts and thought leaders to provide valuable insights and experiences. Coventry and Warwickshire are home to a wealth of expertise in various fields, making it easy to find speakers and panellists who can add depth and credibility to your event.

  1. Engage with the Local Community

Engaging with the local community can make your event feel more connected to the region. Partner with local businesses, artisans, and cultural organisations. This not only enhances the overall experience but also supports the local economy, making your event a positive force in the Coventry and Warwickshire community.

  1. Leverage Technology

Incorporate the latest technology and innovations to enhance attendee engagement and interactivity. Use event apps, live streaming, and social media to reach a wider audience and keep participants engaged. Coventry and Warwickshire’s tech community can provide cutting-edge solutions to make your event more interactive and memorable.

  1. Sustainability and Environmental Awareness

Consider the environmental impact of your event. Coventry and Warwickshire are known for their commitment to sustainability. Use eco-friendly practices, such as recycling and reducing single-use plastics. Partner with venues and suppliers that share your commitment to a greener, more sustainable event.

  1. Post-Event Engagement

Your event’s impact doesn’t end when the doors close. Maintain a connection with your attendees by sharing event highlights, insights, and resources. This keeps the conversation alive and ensures your event continues to provide value long after it’s over.

For more personalised advice and guidance on how to make your event in Coventry and Warwickshire truly impactful, our expert team is here to assist you. We understand the region and its potential better than anyone and can help you craft an event that leaves a lasting mark.

Contact us today to discuss your event goals and let us help you make your next event in Coventry and Warwickshire an unforgettable experience for both you and your attendees.

Christmas at Stratford Park

Expert florists will be helping a 14th century country farmhouse hotel near Stratford-upon-Avon to offer a creative alternative for businesses and friends planning their festive parties this year.

The Stratford Park Hotel & Golf Club is a popular destination for afternoon tea and its florists, who are responsible for flower arrangements for weddings hosted at the venue, will be delivering a Christmas wreath-making masterclass in December.

Florists at The Stratford Park have more than 30 years’ experience in crafting wreaths and visitors will come away with a unique handmade Christmas decoration for their homes.

The workshops will be accompanied with traditional afternoon tea with a festive twist, prepared by the kitchen team at the hotel, and be held on the morning of Friday, December 1 and Saturday, December 2.

It offers an alternative to the traditional office Christmas party on the Friday or a relaxing festive activity on Saturday.

Beverley Haynes, General Manager at the Stratford Park Hotel & Golf Club, said that some businesses are seeking to move away from the traditional office party and the hotel realised it needed to diversify to cater for this change.

“There has certainly been a shift in recent years away from the traditional office Christmas party, with many organisations looking at day-time events,” said Beverley.

“There is still a market for the archetypal office party, but it’s vital that the hospitality industry provides alternatives. We looked at what we thought we could deliver and decided what better than to tap into the expertise of our highly-experienced on-site floristry team.

“A wreath hanging on a door is about as festive as you can get and our guests will take home a unique decoration which will welcome people into their homes over Christmas.

“Our kitchen team will be crafting an afternoon tea for guests to enjoy during the experience, with some festive treats and surprises built in.”

The festive afternoon tea and wreath making is part of The Stratford Park’s newly launched Christmas offer, which also includes the opportunity for children to have breakfast with Santa on Sunday, December 3 and Saturday, December 23.

It has also seen significant interest in its private hire festive period parties for businesses, with its new Christmas menu.

To find out more about festive celebrations and Christmas at The Stratford Park Hotel and Golf Club visit www.thestratfordpark.co.uk

Coventry Building Society Arena announces ambitious new partnership with sustainability partner, SKOOT

Mark Stringer and Paul Michael outside Coventry Building Society Arena.

Coventry Building Society Arena plans to support the planting of 100,000 Trees by the end of 2024 as part of its ongoing commitment to becoming a more sustainable venue.

Coventry, 26 October – Coventry Building Society Arena, one of the Midlands’ premier event venues, has unveiled a new partnership with sustainability platform, SKOOT.

The carbon reduction partnership programme called “32F” will see both companies work together with an ambition to make Coventry Building Society Arena one of the cleanest and greenest stadiums in the UK.

The “32F” carbon reduction program signifies a collaborative effort between Coventry Building Society Arena and SKOOT to lead the way in sustainable practices within the events and entertainment industry. SKOOT enables the arena and its guests to actively participate in sustainable initiatives. These include the removal of ocean plastic, global tree planting in devastated regions, support for verified carbon projects, and engagement in local community initiatives.

To kick-start the programme, SKOOT will work with its trusted NGO partners, Plastic Bank  to eliminate 20,000 ocean plastic bottles and plant 10,000 trees with Eden Reforestation, courtesy of Bidfood Group, on behalf of the arena. Representing the Arena’s 250 members of staff, SKOOT will plant one tree in Hindi Nepal per employee through its partnership with Eden Reforestation.

To encourage fan engagement, QR codes will be strategically placed around the arena, particularly near recycling bins and parking areas, allowing guests to support tree planting and ocean plastic removal to offset the carbon emitted from their visit. Real-time impact counters and digital screens will be displayed throughout the venue, showcasing the collective positive impact of the Arena’s team and fans.

In the coming months, Coventry Building Society Arena plans to introduce a small eco-contribution to every bar and restaurant purchase, with the goal of planting over 100,000 trees by the end of 2024. SKOOT will work closely with the arena to calculate and offset the carbon footprint of each event, encouraging exhibitors and corporate guests to explore methods for reducing their CO2 emissions.

A central element of the partnership involves increasing fan engagement in sustainability through exciting competitions. For every fan who participates in the competition, a tree will be planted, and winners will receive tickets “The Greenest Seats in the House” to events at the Arena, with the initial prize being four tickets to the venue’s Christmas party event ‘Christmas at the Chocolate Factory’. (T&Cs apply)

This partnership follows a series of sustainability initiatives implemented by Coventry Building Society Arena throughout 2023. These measures include the introduction of sustainable packaging, responsible food suppliers, and enhanced recycling stations, all of which are part of a comprehensive venue-wide sustainability initiative designed to reduce the arena’s environmental impact.

Commenting on the partnership, Paul Michael, Managing Director at Coventry Building Society Arena, said:

“Our partnership with SKOOT is an important step in our ongoing commitment to improving our environmental impact. What we particularly like about SKOOT is its ability to bring fans, exhibitors, and visitors on this sustainability journey with us. Through this partnership, we can be transparent about our progress and encourage all guests to be more conscious of their environmental impact when visiting the Coventry Building Society Arena. We hope that through this partnership, we can make a positive impact not only in Coventry but also in communities around the world.”

Noting the pressure faced by the events industry, Co-Founder and CMO of SKOOT, Mark Stringer said:

“There’s growing demand on venues and arenas to become more sustainable, but often it’s difficult to know where to start, which is why SKOOT develops these tailored programmes for venues. We are delighted to partner with Coventry Building Society Arena, located in the heart of the Midlands, to make an impact on this world-class, cutting-edge venue. We believe this partnership will create a ripple effect among fans, showing that all their small actions can have a huge positive impact.”

Experience the best of business and leisure in Coventry and Warwickshire

Anne Hathaways Cottage

Coventry and Warwickshire, a region known for its rich history, cultural heritage, and stunning landscapes, is not just a remarkable destination for business meetings and events but also a perfect place to extend your stay and explore a world of wonderful sites and visitor attractions.

In this blog, we’ll take you on a journey through this dynamic region, highlighting why it’s the ultimate choice for your next business event.

The Best in Business:

Coventry and Warwickshire is renowned for its exceptional conference and event facilities. From modern conference centres to historic venues, there’s a perfect space for your business gathering. Warwick Conferences, CBS Arena and Coventry Transport Museum are just some of the region’s world-class event venues, equipped with state-of-the-art technology to ensure your meetings and conferences run seamlessly.

Cultural Delights:

Take a break from your business activities and immerse yourself in the rich cultural heritage of Coventry and Warwickshire. Coventry Cathedral, a masterpiece of modernist architecture, is a must-visit. The cathedral’s history, resilience, and stunning design make it a symbol of hope and peace. For art enthusiasts, the Herbert Art Gallery & Museum houses a remarkable collection of art and artifacts including ‘Dippy’, the nation’s favour dinosaur, currently here on loan from the Natural History Museum in London.

Shakespearean Splendour:

No visit to Warwickshire is complete without exploring the birthplace of the world’s greatest playwright, William Shakespeare. Stratford-upon-Avon, just a short drive from Coventry, is a charming town that offers an authentic glimpse into the life and times of the Bard. Visit Shakespeare’s birthplace, Anne Hathaway’s Cottage, and the Royal Shakespeare Theatre for a true Shakespearean experience.

Natural Beauty:

The region is known for its lush green spaces and serene landscapes. Whether you’re a nature lover or simply looking for a peaceful escape, Coventry and Warwickshire has you covered. Warwickshire offers a plethora of walking routes, taking you through picturesque countryside and along tranquil canals. Discover the landscapes that inspired Shakespeare’s works and enjoy the beautiful scenery along the way. Take in the sights and sounds of Coventry and learn of its medieval history and legendary 2-Tone connections by following one of the available walking routes while you’re here.

Relax and Unwind:

After a day filled with business meetings and sightseeing, you deserve some relaxation. Coventry and Warwickshire offers a selection of luxurious spas and hotels to cater to your every need. Venues including Billesley Manor, Welcombe Hotel and the Mallory Court all provide a perfect retreat, with top-notch spa treatments and world-class hospitality. Unwind in style and recharge for the next day’s adventures.

In summary, Coventry and Warwickshire has it all. From world-class business venues and cultural landmarks to outdoor escapades and opulent stays, this region is your gateway to a comprehensive event experience. When you choose Coventry and Warwickshire as your event destination, you’re not just investing in a productive meeting but also creating a memorable and enriching experience for your delegates. So, why wait? Plan your next event in this dynamic and captivating region!

Contact our team today for more hints, tips, and expert suggestions.

A leading operator of cultural and leisure venues across Coventry is seeking to expand its presence in the conference sector after reaffirming its support to the city’s destination management organisation (DMO).

CV Life, which operates venues including The Wave, Coventry Transport Museum and the Herbert Art Gallery & Museum, has renewed its Patron membership with Destination Coventry.

The move comes as Destination Coventry, through its Conference Coventry and Warwickshire brand, has started to support CV Life with managing enquiries for its conference facilities.

Conference Coventry and Warwickshire is the region’s convention bureau and supports meeting, conference and exhibition enquiries.

CV Life has space for meetings and conferences across all its venues throughout Coventry, including at its leisure facilities at Xcel Leisure Centre, Centre AT7, The Alan Higgs Centre and Moat House Leisure Centre.

The facilities provide added-value sporting opportunities for meetings and events, including sports tournaments or team-building sessions in an outdoor adventure area, however it is CV Life’s cultural venues in the heart of the city that are the focus of the relaunch of its conferencing provision.

Coventry Transport Museum boasts conference facilities that can cater to up to 180 guests and see delegates immersed in the automotive and transportation history of Coventry’s past.

The Herbert Art Gallery & Museum can support conferences and meetings of up to 72 people at the heart of the city’s cultural landscape.

The renewal of the Patron membership with Destination Coventry follows a year of collaboration between the two organisations to help Coventry maximise the impact of Dippy the dinosaur making Coventry its home for the next three years.

This has included the success of drinks receptions and dining opportunities in the space shared with Dippy, in partnership with Events by Amadeus, which is also a Destination Coventry Patron.

Jane Murphy, Corporate Director at CV Life, said: “We have hosted events in our unique venues for many years, but we know that we can do more to make the most of their potential as exceptional conference and meeting spaces.

“We have seen significant benefits from working in partnership with Destination Coventry and other organisations in the city, and this has been proven with the continued success of Dippy in bringing visitors in the city.

“By working in partnership again with Destination Coventry, we are targeting growth in the conferencing sector, whether that is an industry conference, product launch, or corporate gathering.”

Destination Coventry Patrons are members that have pledged to support the wider destination marketing and management efforts to raise the profile of Coventry and the wider region to national and international audiences.

Paul Jones, Managing Director of Destination Coventry, added: “CV Life counts some of the city’s most important and well-known venues in its portfolio, and we are delighted that they have reaffirmed their commitment as Patron members.

“Our team is working closely with CV Life to maximise the benefits of conference enquiries into their venues and the added-value that can be brought to an event when being held in one of Coventry’s premier sport or cultural venues.”

Destination Coventry launched in 2021 and features two established brands, Visit Coventry and Conference Coventry & Warwickshire.

Its Patron members include No Ordinary Hospitality Management, Birmingham Airport, Warwickshire County Council, Coventry and Warwickshire Reinvestment Trust, Events by Amadeus, West Midlands Trains, Coventry BID and Coventry Building Society Arena.

To find out more about hosting a conference or event at a CV Life venue visit: https://www.theherbert.org/corporate-hires/default.aspx or https://www.transport-museum.com/join-and-support/corporate-hire.aspx

Christmas festivities at the Manor Hotel

Mr Ladd Media©

The most wonderful time of year is almost upon us, and they can’t wait to celebrate with you all at the Manor Hotel. Whether you’re looking for a venue to host your annual office party or a traditional Christmas Day lunch in Marco Pierre White, they have you covered this festive season.

They recently hosted a Christmas in July event at the Manor Hotel to give guests a taster of what’s to come from their Party Nights this festive season.

Guest were greeted with welcome drinks and canapes followed by a stunning three-course festive dinner with live entertainment. The evening continued with Vegas-themed entertainment including Blackjack and Roulette. Guests then danced the night away and enjoyed a bacon bap for a little midnight snack.

Paula Moran, Group Director of Sales said, “Our Christmas in July event was an absolute success. We had an evening full of great food, drinks and entertainment. This was a great way to showcase what the Manor Hotel has to offer this festive season.”

To celebrate the success of the event, we invite you to join us this Christmas season for your holiday office party – book before 31st of August and we will include complimentary reception drinks and an overnight stay for the party organiser.

In addition to our Vegas themed Party Nights, we are also hosting the following for the Christmas season:

Marco Pierre White three-course Festive Dinning and Sunday Lunch
Festive Afternoon Tea with entertainment
Party with Santa with a three-course festive lunch, a visit from Santa and children’s activity
Boxing Day three-course lunch
New Year’s Eve Gala

For more information and to book contact our Christmas elves on santaslittlehelper@manorhotelmeriden.co.uk.

Download our Christmas brochure here: t.ly/giUfo

Eric de Groot, launched ‘Meetings, by Default or by Design’ at Warwick Conferences

A new book, which seeks to highlight the power of face-to-face meetings following the pandemic, has launched as part of an event in Coventry.

Meeting design pioneer, Eric de Groot, launched ‘Meetings, by Default or by Design’ at Warwick Conferences at the University of Warwick during a familiarisation trip in the city organised by Conference Coventry and Warwickshire for the UK meetings, incentives, conferences, and exhibitions industry.

It marked the UK launch for the book, which provides advice and guidance to meeting organisers on how to deliver effective face-to-face events in the wake of the Covid-19 pandemic.

‘Meetings by Default or By Design’ is de Groot’s second major publication, following the successful ‘Into the Heart of Meetings’ in 2013, which has been referred to as the bible of the changing meeting industry.

The author led an interactive session where he highlighted key themes from the new workbook with attendees and discussed suggested improvements for delivery of face-to-face and hybrid meetings.

Paul Bartlett, Director of Warwick Conferences, said: “It was a privilege to have been offered the opportunity to host Eric’s book launch, particularly as the subject is one close to our hearts. After an understandably cautious re-introduction, we have been delighted to see face-to-face meetings rise to the top of many event organisers’ agendas, however, the meeting itself must be valuable to attendees.

“As discussed in Eric’s book, team building and learning and development work best when they’re organised in person. As a business, we have always been focused on creating memorable experiences – whether that’s for a book launch or a corporate away day – and Eric has inspired us to carry on our philosophy.”

The three-day familiarisation trip saw delegates visit venues around the region. It included visits to Ashorne Hill, Coombe Abbey Hotel, the British Motor Museum, Heart of England Conference and Events Centre, and around Coventry city centre, with visits to Coventry Cathedral, Herbert Art Gallery & Museum to see Dippy, and St Mary’s Guildhall.

The weekend also included a visit to Coventry Building Society Arena to see Coventry City play, as well as a poker masterclass at its onsite Grosvenor Casino.

Conference Coventry & Warwickshire is part of destination management organisation (DMO) Destination Coventry.

Claire England, Senior Destination Manager at Destination Coventry, said: “It was a pleasure to welcome delegates from across the UK to Coventry to see everything our conference, meetings and exhibitions sector has to offer.

“We are thriving as a destination for meetings and events. Eric is a pioneer in the meetings industry and it is testament to the strength of our area that he chose Coventry and Warwickshire as the region to launch this new book.”

Coventry’s visitor economy has soared to a value of £495 million

Coventry’s visitor economy has soared to a value of £495 million and tourism in the city is recovering at a much quicker rate than the wider region, according to new research.

Major events including Coventry’s year as UK City of Culture have played a key role in the growth of the city’s visitor economy, with figures for 2021 showing an increase of £265 million on 2020 statistics.

This has been revealed in an economic impact report on tourism in the city, which was commissioned by its destination management organisation, Destination Coventry.

The report, which uses data from the 2021 calendar year, has been formulated by Global Tourism Solutions using its STEAM (Scarborough Tourism Economic Activity Monitor) model.

The model highlights how many visitors are attracted to a destination and how much they spend in the local economy. It uses local data including attractions footfall, car park usage, festival and event statistics, and hotel market data to formulate the report.

Figures indicate growth across all areas of the tourism sector in Coventry, including in the number of beds available at hotels and other accommodation in the city, as well as overall visitor numbers.

The city attracted 8.2 million visitors during the year and has developed a further 1,722 more beds across the city to accommodate visitors.

Visitor numbers peaked in July and August as the UK City of Culture year was in full swing and the city emerged from pandemic restrictions.

The figures also showed a quicker rate of recovery in Coventry in comparison to the wider West Midlands, with visitor numbers up 103 per cent in Coventry from 2020 to 2021, with figures for the West Midlands Combined Authority region showing a 72 per cent increase.

Coventry’s visitor economy also supported almost 5,400 jobs in 2021, up from around 2,700 the previous year.

The results also show overnight spend per head was £220.56 and day visitor spend was at £40.46, which were both record levels in 2021, while the percentage of overnight visitors remained steady at 11 per cent.

Destination Coventry, which includes brands Visit Coventry and Conference Coventry and Warwickshire, also launched in 2021 and commissioned the report, in partnership with West Midlands Growth Company.

Paul Jones, Managing Director of Destination Coventry, said: “We’re absolutely delighted with the rate of recovery that the visitor economy has seen in Coventry and how that has accelerated ahead of some of our neighbouring regions.

“It is easy to forget that at the start of 2021 we were still in Covid-19 restrictions, as a matter of fact the first UK City of Culture event was held when restrictions were still in place.

“So, to have recovered to this extent is excellent and the figures featured in this latest economic impact report are certainly something the tourism sector in Coventry should be proud of.

“We’re expecting another strong set of results for 2022 as the city continues to reap the benefits of City of Culture and other major international events.”

Destination Coventry is a collaboration between Coventry City Council and Coventry & Warwickshire Chamber of Commerce.

Corin Crane, Chief Executive of Coventry & Warwickshire Chamber of Commerce, said: “It’s been an incredible couple of years for the hospitality and tourism sector in Coventry and these figures prove that.

“In the few months I have been working in the city I am continually impressed with the strength and innovation of businesses we have in the sector. Events such as City of Culture have set the foundations for success here in Coventry and now it’s up to us to capitalise and keep that momentum going.”

Councillor Jim O’Boyle cabinet member for jobs, regeneration and climate change said, “It’s great to see such positive figures for this really important sector – which is vital to job creation and the economic success of the city.

“Now we need to continue to build on this and attract even more people to enjoy a day or a  few days here.  We have the hotels, we have the attractions and we can certainly give a very warm Coventry welcome.”

The inclusive approach needed to solve the recruitment and skills crisis in the hospitality

Coventry and Warwickshire’s hospitality businesses need to adopt an inclusive approach to their recruitment to try and solve the industry’s vacancy crisis, according to business leaders.

Coventry and Warwickshire Chamber of Commerce, in partnership with Destination Coventry and Coventry City Council, brought together a panel of experts at a major Recruitment and Skills Summit recently – including UKHospitality’s Skills Director Sandra Kelly – to discuss challenges around staffing, recruitment and skills, whilst offering practical advice.

It comes at a time when staff shortages are causing one in three UK-based hospitality businesses to close on one or more days a week, according to a recent UKHospitality survey, while the latest Office for National Statistics data shows there are around 152,000 hospitality vacancies in the UK.

Fleur Sexton, CEO and Founder of training specialist PET-Xi, was one of the panel experts and said that hospitality businesses need to overhaul their recruitment strategies to fill vacancies.

She said: “The workforce is out there, but hospitality is only going to solve this recruitment crisis when it gets to a point when nobody is left behind – whether that is single parents, over-50s, school leavers or refugees.

“The days of a small workforce working maximum weekly hours are now gone because people want flexibility, and in order for businesses to adapt to this shift, they need to have a larger workforce working less hours.

“We also need to embrace those on the edge of society – including ex-offenders or those with a particular condition. Just because someone has done wrong in the past, or has a disorder where they find certain activities difficult, it does not mean they would not be a good employee.

“We also have a Covid generation of young people who, through no fault of their own, missed out on two years of work experience due to lockdown, and our Coventry-based restaurant Metropolis is now playing a key role in helping a backlog of young people to learn practical skills on the job before entering the local labour market.”

Sandra Kelly, from UKHospitality, underlined the crucial role that the UK government has to play in rejuvenating the hospitality industry.

She added: “We can point to Covid and Brexit as being disruptive, but the truth is that the UK has never really had a strong talent pipeline from education – or other areas of society – feeding into the hospitality industry.

“The UK currently has around 8,000 qualifications for any sector, yet in countries such as Canada and the Netherlands there are up to 100, which is where we need to get to in order to ensure that the training we are providing to recruits is relevant to industry.

“Last September, the government also made the significant move of enabling prisoners to start studying an apprenticeship whilst they were serving their sentence – regardless of their employment status. This means that we can soon get to a stage where, when ex-offenders are released back into society, they are already skilled and equipped to contribute to a hospitality setting.

“We are also urging employers to reach out to their local colleges to bring through the next generation of talent, like we have seen in Manchester where 33 hotels are partnering with 33 schools. For example, the UK needs 100,000 chefs annually to meet demand, and collaborations such as this are going to be key.”

Corin Crane, chief executive at the Coventry and Warwickshire Chamber of Commerce, chaired the skills and recruitment summit, and he was also joined by Glen Smailes, Strategic Lead for Skills at Coventry City Council, and Shaun Hall from the West Midlands Combined Authority.

Corin commented: “Being unable to fill vacancies – let alone having candidates with the right skills – is a major hangover from Brexit and Covid, but the overarching advice to any business in this situation is to adopt a collaborative mindset by reaching out to organisations such as their local Chamber.

“That way we can signpost them in the right direction – whether that is for recruitment, or funding for training that is tailored to both prospective and existing workforces.

“It was interesting to hear that while youth unemployment is relatively low in Coventry, there is more of an issue with the over-50s, and changing some of the language in job adverts that lean more towards experience, leadership and dependability is likely to play an important role in attracting this age bracket back to the workplace.

“Coventry is a city recovering from the pandemic much quicker than the rest of the region, with figures from Destination Coventry showing that 8.2 million people visited the city in 2021, valuing the city’s visitor economy at £495 billion – so it is crucial that hospitality businesses address any issues they have, such as recruitment, to ensure they can fully capitalise on this.”

Paul Jones, Managing Director of Destination Coventry, which organised the Recruitment and Skills Summit, added: “We also need to change people’s perception of working in hospitality, and this is especially important for school leavers and their parents, as well as the over-50s.

“Those of us in the sector are acutely aware of the incredible opportunity and fulfilment that a career in our industry can bring, but that’s not widely appreciated.

“Here in the UK, we have a very different attitude towards working in hospitality, and we don’t afford it the same level of respect and credibility as other European nations such as France and Italy.

“Here at Destination Coventry, we want to address that, which is why we’re working with senior leaders and rising stars from businesses across the region, to share their success stories and change public’s sentiment towards working in the sector. There’s still a way to go, but unless we start to address these challenges from all angles, the recruitment and skills crisis for tourism, leisure and hospitality businesses will not start to improve.”

Cllr Jim O’Boyle cabinet member for jobs, regeneration and climate change, said: “We want to continue to build on the recent significant growth in the city’s visitor numbers and we know that’s what the sector wants too. Addressing the recruitment challenges is essential for achieving this, which is why it’s good to know that everyone is working together to find solutions to enable the tourism and hospitality sector to thrive.”

Coventry & Warwickshire targets growth in international business tourism

Coventry and Warwickshire is targeting growth in international business tourism with its core industry sectors and universities key to driving visitors to the destination.

The region’s convention bureau, Conference Coventry and Warwickshire, has spoken with five venues across the region to gain insights into how international business for the conference, exhibition and events sector is rebuilding following the pandemic.

Coventry Cathedral, Warwick Conferences, Coventry Building Society Arena, the Telegraph Hotel and the British Motor Museum all engaged in the initiative.

Venues stressed the importance of key sectors such as automotive, engineering and gaming as the key drivers behind business from abroad for the region, while also highlighting how vital Coventry University and University of Warwick are to the region.

The survey indicated that international business has been slower to return than other areas of the sector, with travel restrictions and the pandemic still impacting confidence, with enquiries for larger scale events only just beginning to return.

Birmingham Airport, the gateway for international tourism to the region, has reported its passenger volumes for February 2023 were more than 84% of February 2020.

The airport is working closely with Conference Coventry and Warwickshire to support the development of its proposition to attract business tourism from overseas, with the convention bureau investing significantly to promote the region on the international stage at events such as IBTM World in Barcelona.

Warwick Conferences were among the partners on stand at IBTM World and generated a range of leads from international clients at the show. Gail Tomlinson-Short, head of business development, says the show proved that Coventry and Warwickshire has a narrative that resonates internationally.

“We are still not back to our pre-pandemic levels with international business, this has been impacted by the introduction of virtual and hybrid events, but we are now starting to see larger scale events begin to return,” she said.

“When speaking with buyers, it’s our creative industries, incubator hubs, pedigree in advanced manufacturing and locations that really appeal.”

The Telegraph Hotel in Coventry city centre is seeing steady growth in international business, with 36 per cent of its rooms business being non-UK, and Amy Windsor, general manager, says the city’s universities and developing cultural offer are helping to re-establish international tourism in the city.

Amy said: “European business is vital for us and having the longer lead-in times of international enquiries really does help. The universities returning to face-to-face work mean we have more travellers coming in and out of the city. As a city we’re enjoying a cultural renaissance following City of Culture and need to shout more about ourselves and raise awareness of our destination.”

The region’s largest conference venue, Coventry Building Society Arena, currently sees international business represent 17 per cent of its work, but commercial director, Paul Michael, says new exhibitions at the venue tend to be more UK national based.

The venue is seeking to develop more international business, but also is looking to help its existing shows break into international markets.

Coventry Cathedral’s head of tourism and engagement, Carla Crawley, says the iconic cathedral attracts international business from Germany, Canada and the US due to the profile of reconciliation work in other countries.

She said: “We have seen a decrease in international travellers since the pandemic,but our location is ideal and particularly the fact we are so easy to access from London is a great selling point. The region needs to look at a collaborative effort to attract more global visitors and I think we are in a great position to do that.”

Toby Batchelor, head of commerce at the British Motor Museum in South Warwickshire, stressed how international business is tied to key sectors.

“I think our international proposition is intrinsically linked to our region’s industry sectors. We see a lot of delegates coming to our region for conferences organised by automotive, engineering and gaming,” he said.

“The automotive industry in particular is interested in holding conferences here because they want to attract delegates from the businesses based in the region.

“We’re starting to see signs of international trade returning, but it is slower than the rest of the conference market. Big extravaganzas for international business aren’t quite back yet, but the green shoots are there.”

Conference Coventry and Warwickshire organises familiarisation trips for international buyers looking to bring meetings and events to the region, with recent events welcoming visitors from India, Canada, Australia and across Europe.

Paul Jones, managing director of Conference Coventry and Warwickshire, said: “International was always going to be the slowest part of the conference and exhibition market to rebuild, but we are certainly starting to see growth return in that area.

“We’re working in partnership with our members, be that venues, hotels or transport providers, to attract more international business to the region as we know we have a strong product with a story that generates international interest.”

Delegates in Coventry city centre, enjoying the Skate into Coventry experience

Government officials, ministers, education leaders and employers from 10 developing nations took to the ice in Coventry to celebrate a successful three-day seminar in the city.

More than 50 representatives of developing countries across the globe have been in the city to find out more about the role that technical and vocational education and training (TVET) can play in delivering a circular, sustainable economy.

The event was organised by the British Council and attracted delegates from countries including Botswana, Mauritius, Morocco, Mozambique, Nepal, Pakistan, South Africa, Sudan and Tanzania.

Over the three days, delegates met employers, visited Warwick Trident College, the National Training Academy for Rail (NTAR),took part in interactive workshops and heard from expert speakers.

The final afternoon featured a packed cultural programme organised by destination management organisation, Destination Coventry, with volunteer City Hosts showing the delegates around Coventry city centre.

Delegates were given the chance to take in key city highlights such as the Council House, Herbert Art Gallery & Museum, Coventry Cathedral, St Mary’s Guildhall and Priory Place.

On arrival into Broadgate, the group took the opportunity to put on their skates and enjoy the Skate into Coventry ice rink in the heart of the city centre, which has been created by Coventry City Council in partnership with Visit Coventry and Coventry Business Improvement District (BID).

Many of the delegates had never ice skated before and took to the ice for the first time – with families and local people also in the city centre to enjoy Winter Wonderland.

The ice rink in the city centre has already seen over 3,000 people skate since opening in the last couple of weeks.

Paul Jones, managing director of Destination Coventry, said: “The ice-skating experience has been a great hit since opening in November and we knew it would be the perfect way to sign-off the three days of learning in our city for the delegates and the British Council.

“It is a truly magical experience, particularly in the evening with the Christmas lights around Broadgate and Lady Godiva watching over the rink.

“We would like to thank the City Hosts for their support across the day, they continue to be fantastic ambassadors for our city and are ideally placed to show international visitors everything that is great about Coventry.

“I hope the British Council and delegates enjoyed their stay in Coventry and am confident they will go back to their respective countries and tell people about the strength of visitor offering we have here as a visitor destination.”

The TVET seminar being held in Coventry sees a continued commitment from the British Council to support the city, as the organisation has already committed to relocating their arts collection to the planned multi-million-pound National Collection Centre in the former IKEA building.

Chris Cooper, Global Lead for TVET, British Council, said: “Our Going Global Partnerships Programme seminar provided an invaluable opportunity for delegates to visit the UK, share their knowledge and experience, whilst hearing and seeing some of the innovative and good practices in Coventry and the wider West Midlands region.

“The warm welcome provided by Councillor Jim O’Boyle and enthusiasm and knowledge shared by the Coventry City Hosts gave our delegates a wonderful visit, creating some great memories and connections to take back to their countries.”

Councillor Jim O’Boyle, cabinet member for jobs, regeneration and climate change, said: “I was delighted to welcome TVET delegates to the city and have the opportunity to talk about how we are leading the green industrial revolution including all the jobs that will create for local people.

“I’m also pleased that while they were here they were able to see some of what we have to offer to visitors because of course the tourism sector is vital for the economic success of our city too.”

To find out more and book tickets for Skate into Coventry visit https://www.visitcoventry.co.uk/skate

Coventry leisure, tourism, hospitality and events businesses offered support to overcome the skills crisis

Businesses in the leisure, tourism, hospitality and events sector in Coventry are being offered support to overcome one of the biggest hurdles to growth.

The Coventry and Warwickshire Chamber of Commerce is working with Coventry City Council and Destination Coventry to help everything from hotels, restaurants and event venues through to suppliers in the sector with the skills and recruitment crisis.

The industry in the city is crying out for more people to join after so many left during the Covid-19 crisis and it is proving to be a serious barrier to growth.

Coventry and Warwickshire Chamber of Commerce and Destination Coventry is organising a breakfast summit on December 1 that will see a panel of experts offering their take on the crisis and solutions to it.

Throughout November the Chamber will take soundings from businesses in the sector to find out the issues they are facing and will offer one-to-one help and signposting to the relevant support available. It is also keen for businesses in the sector to come forward, get involved, and air their views.

That work will be led by business consultant Chris Hartley, who has been working with businesses in the sector on overcoming the Covid crisis in recent months.

He will also run an online workshop to give businesses the chance to speak to experts and offer support.

The support programme is being delivered by Coventry & Warwickshire Chamber of Commerce through the Coventry Creative Growth & Cultural Tourism Recovery Programme, which is funded by the UK Government’s Community Renewal Fund, through the West Midlands Combined Authority.

Corin Crane, chief executive of the Coventry and Warwickshire Chamber of Commerce, said: “The region’s hospitality and tourism sector has never had so much attention – from the Commonwealth Games to the City of Culture people across the UK and abroad are looking at Coventry as a place they want to visit and explore. The city is buzzing with residents, students, tourists and employees from our very smart businesses.

“However, the hard to fill vacancies across the sector are hitting critical levels. Opening hours are being reduced, bookings are being turned down and experienced workers have not returned after Covid lockdowns.

“We need a fresh approach to this issue – raising the profile of the sector with young people, supporting businesses to take flexible approaches to recruitment and shift patterns and bringing older workers back into the industry and engaging in this vibrant and exciting sector.

“We are delighted to be working, once again, with Coventry City Council and Destination Coventry to deliver this support and to ensure the issue continues to be firmly on the radar and that we continue to find solutions with businesses.

“It will offer a real mix of help and we’d urge businesses that work directly in the sector and also those who supply to it to get in touch and make the most of the help on offer.”

Paul Jones, managing director of Destination Coventry, said: “It is vitally important that we change perceptions of what it is to work in hospitality, not only to encourage more young people to work in the sector but also give incentives for older workers to transfer their skills to the industry.

“Collaboration is crucial to ensure that businesses have the tools and knowledge required to make this happen.

“From our conversations with businesses across the sector we know that recruitment is right at the top of their agenda, and we are pleased to be working with our partners to bring forward this new support.”

For more information on the breakfast event, the support available and how hospitality businesses can get involved, go to https://www.cw-chamber.co.uk/business-support/crf-tlh/

Destination Coventry’s inaugural Annual Tourism Conference

The hospitality, tourism and leisure sector has to tackle two major issues as the industry continues to emerge from the Covid pandemic, a major conference has heard.

Around 100 leaders from across the sector attended Destination Coventry’s inaugural Annual Tourism Conference at the Manufacturing Technology Centre (MTC) and heard from a range of industry speakers and panellists.

The event – hosted by Mash Media editorial director Martin Fullard – looked at a series of topics affecting the sector with a particular focus on recruitment and skills challenges and sustainable tourism.

A panel on recruitment and skills challenges, chaired by Fleur Sexton DL – CEO and co-founder of training company PET-Xi, analysed many of the issues facing businesses around hiring and retaining staff and how organisations were tackling those head on.

She cited her own example – Metropolis Restaurant in Coventry – that was devised as Coventry’s only training restaurant and opened to give people struggling to get into employment experience of working in hospitality and offer opportunities to go on to find jobs in the industry.

She said: “For too long the only focus was on qualifications and not skills. We wanted to help change that emphasis and give people the experience they needed to see if this was a career that was right of them.

“It’s worked incredibly well and that’s because of the collaboration that exists in Coventry and Warwickshire. Coventry City Council, the business community and other organisations have really supported us because they could see the issue we are solving.
“That level of collaboration has to exist if we are to come up with innovative solutions to what, if we are being honest, is an age-old problem, made worse by Brexit.

“The panel session really highlighted some of the issues we have all faced since Covid but it was great to be able to showcase some of the solutions too. We have to change perceptions of the industry and by working together we can do that.”

Destination Coventry launched in 2021 and includes established brands Visit Coventry and Conference Coventry and Warwickshire. Since launching, it has been working with stakeholders across the hospitality, leisure and tourism sector to support the industry’s needs.

A second panel, led by Guy Bigwood – chief changemaker and CEO of GDS Movement, heard how conference and events organisers are starting to make sustainability a key criteria for choosing a venue and destination.

He said: “We need to start to move beyond sustainability, and use events and visitors to help regenerate Coventry. How can we collaborate more to use tourism to be a powerful catalyst in service to the local environment, economies and communities.”

Councillor Jim O’Boyle cabinet member for jobs, regeneration and climate change, said: “I have long believed that the private sector is best placed to deliver tourism and conferencing, so I was delighted to be able to initiate the process that saw Destination Coventry set up. We have created a vision for the future of the city that is aspirational and practical, and recognises the importance of partnership. Coventry is an innovative city and tourism has a key role to play in skills development and job creation and it was clear to me that everyone at the event recognised that and was keen to play their part.”

Paul Jones, managing director of Destination Coventry, said: “It was great to host our first tourism conference and to use the time we had with so many great leaders from across the region and beyond to look at major issues facing the industry.

“The message I took away was that recruitment and skills, and sustainability are going to dominate our thinking for the foreseeable future but that Coventry and Warwickshire’s commitment to collaboration and innovation put us in a prime position to solve some of these big challenges.”

We’re delighted to announce that Woodland Grange has achieved the Q2 2022 Venue Verdict Gold Standard Accreditation for providing excellent customer experience,

as evaluated based on customer feedback received via the Event Planner Feedback programme run by BVA BDRC.

What is more, this is an accreditation that has been achieved across all three of our venues within the Make Venues Portfolio: Woodland Grange in Leamington Spa, Broadway House in London, and Engineers’ House in Bristol.

This means, regardless of the meeting you are running, or the venue you choose, you can be assured that you’re getting gold standard service.

These Accreditations mean a lot to our business and to our team and we thank every customer for providing the feedback that they are based upon. It really is appreciated.

As a team we always try to give the best possible service, standards and support to our customers, always looking to better our facilities and products to suit individual requirements and of course listening and acting upon customer feedback to continuously improve and evolve.

A massive thank you again to all of our customers for your continued support.